Order special tools, diagnostics solutions and media online.



The TechInfo-Shop is our online ordering system for independent workshops/authorized non-Daimler workshops within the European Union [1]. Orders can only be accepted with credit card payment (VISA, Mastercard).

We offer you

  • Mercedes-Benz and smart special tools,
  • diagnostics solutions for standard PC,
  • and media (WIS/ASRA full-version data media, EPC Baseline DVD etc.).


Please select a product shop and the country where your company is located.

Mercedes-Benz and smart special tools: Germany Austria Iceland, Norway, Switzerland all other countries
Diagnostics solutions for standard PC and media: Germany Austria Iceland, Norway, Switzerland all other countries

If you have any questions or require ordering information on our diagnostic products (Star Diagnosis/XENTRY accessories, e.g. cables, batteries, etc.), please contact: email: xentry.customer.support@daimler.com or fax: +49 95 30 73 75.

[1] The option to place orders online is only available to business customers. Non-commercial customers (workshops of city or state institutions, etc.) please contact our Customer Support Center: email: xentry.customer.support@daimler.com or fax: +49 95 30 73 75.